FAQ

Frequently Asked Questions (FAQ)

1. What makes Shinbu knives different from regular kitchen knives?

Shinbu knives are crafted with traditional Japanese techniques using high-carbon steel, offering exceptional sharpness, lightweight balance, and a thinner blade angle (around 15°) for precision cutting. Perfect for culinary enthusiasts and professionals alike.

2. Can I put my Shinbu knife in the dishwasher?

No. To preserve the blade's sharpness and prevent rust or damage, please hand-wash with warm water and dry immediately. Dishwashers can dull or damage fine blades over time.

3. Do Shinbu knives chip or dull easily?

Our blades are made from high-hardness steel for long-lasting sharpness. However, Japanese-style blades have a finer edge and are not designed for cutting bones or hard materials. Proper use ensures durability.

4. Are the knives handmade?

Shinbu knives are created through a combination of modern precision machinery and traditional hand-finishing techniques. Each knife undergoes extensive craftsmanship to ensure premium quality and aesthetics.

5. Is it a good gift option?

Absolutely. Every Shinbu knife comes in elegant gift packaging, making it a perfect choice for weddings, housewarmings, or gifts for food lovers.

6. Do you offer free shipping within the U.S.?

Yes. We offer free standard shipping on all orders within the United States.

7. How fast do you ship and deliver?

Orders are typically processed within 1–2 business days, and delivery within the U.S. usually takes 3–7 business days, depending on your location.

8. What is your return and exchange policy?

  • 7-day no-questions-asked return: If unused and in original packaging.

  • 30-day exchange or refund for any quality issues.
    Please contact our customer support team for assistance.

9. How should I care for my Shinbu knife?

  • Hand-wash and dry immediately after use

  • Use wooden or plastic cutting boards (avoid glass or stone)

  • Store in a knife block or sheath

  • Regularly sharpen using a honing rod or whetstone

  • Keep away from prolonged moisture

10. What types of food are Shinbu knives best suited for?

Shinbu knives are ideal for slicing vegetables, fruits, fish, and boneless meats. For cutting bones or dense materials, please use a cleaver or dedicated heavy-duty knife.